A sample of the contents:
- How to excel as a wildlife tour guide
- Can you convey important facts in an entertaining way?
- Knowing when and where to search (for wildlife)
- When you can't see the wildlife: tracks, scratches,
scats and sounds
- Why should you understand ecology?
- How much disturbance is too much?
- Contributing positively to conservation
- Making them happy: changing customer satisfaction to
customer delight
- What to tell them and how to tell it (quality
interpretation of wildlife)
- Clarifying your goals: what would you most like them
to remember and talk about?
- Making face-to-face networking effective
- Keeping records
- Starting an ecotourism venture
- Staying afloat through the bad times
- Health and safety issues
- Licences, insurances and permits needed for starting
and running a tour business
- Thinking creatively: it can be fun